Commonly Asked Questions
What are the payment methods you accept?
For credit/debit cards, we accept Visa, Mastercard and PayPal.
For local residents in Singapore, payment by Paynow. PayNow/PayLah! to +65 8388 9958. ​
Alternatively, scan the QR code provided at the Payment page. Drop us an email or Whatsapp of your order number + a screenshot of payment receipt. Email us at shopwith789@gmaill.com.
What is the payment cut-off time?
Payment cut-off time is 8pm. For payments made after 8pm, orders may require an additional working day to process.
How long does delivery take?
Your payments will be verified within 24 hours (excluding weekends and PH).
After verification, orders will be dispatched within 2-5 working days. Our delivery partner's operation hours are from Monday to Saturday, 10am to 8pm, excluding Public Holidays.
Please indicate in the order notes section on the Cart Page should you have any special delivery instructions, i.e. place in riser/a safe spot if no one is home.
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Should multiple redelivery attempts be needed, payable redelivery fee will be $20.
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